Frequently Asked Questions
Everything you need to know about our premium body jewelry and shipping.
What materials are your jewelry pieces made from?
We prioritize your health and safety by offering only high-quality materials, including implant-grade titanium (ASTM F-136), 14k and 18k solid gold, and lead-free borosilicate glass.
How do I know what size jewelry to order?
Sizing varies by piercing location and anatomy. We provide a detailed sizing guide on each product page, but we highly recommend consulting with a professional piercer to determine your exact gauge and length requirements.
Can I return body jewelry if it doesn't fit?
Due to health and safety regulations, we cannot accept returns or exchanges on body jewelry once the heat-sealed packaging has been opened or tampered with.
How long will it take to receive my order?
Standard processing takes 1-3 business days. Domestic shipping typically takes 3-7 business days, while international shipping can take 2-4 weeks depending on the destination and customs.
Is your jewelry sold individually or in pairs?
Unless otherwise specified in the product description, all body jewelry is sold as single units. If you have a pair of piercings, please adjust the quantity to two.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that customers are responsible for any customs fees, duties, or taxes imposed by their local government upon delivery.